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Valuation Surveyor - East London - Full or Part Time (LBG/0218/589059)

Lloyds Banking Group
East London - East London
£47,349 - £57,871
Job pattern:
Full-time, Part-time
Closing date:
01 May 2018
Agile working options:
Flexible/Variable hours
Click here for information on agile working options
Lloyds Banking Group

Job details

At Lloyds Banking Group, our vision is to be the best bank for our customers, it is our role to help businesses and individuals thrive, while making a positive contribution to the communities in which we operate so through this we help Britain prosper. As part of this group Colleys offers a unique opportunity to do what you do best and build a great future.

One of the largest valuation and surveying businesses of its kind in the UK, Colleys continues to grow. And our dynamic people develop along with us. Colleys benefits from an impressive portfolio of lenders, registered social landlords and housing associations call on us daily. Which means you’ll benefit from guaranteed business. You’ll use standardised paperwork on every project. And you’ll receive the support of a fantastic back office team. All of which means you won’t have to invest time seeking new work or carrying out heavily administrative tasks. You can get on with building great relationships and helping our customers realise their ambitions as home owners.

So there’s never been a better time to join us and develop your career…

As a smart, Chartered, qualified Surveyor, you’ll bring talent and commitment to the role. You have a flair for conducting property valuations, reporting on property condition and contributing to wider business initiatives - from risk through to quality and Treating Customers Fairly. As a collaborative team player, with excellent communication skills, you’ll be dedicated to putting customers at the heart of everything you do. We’ll expect you to demonstrate understanding of the home purchase journey, as well as lenders’ valuation and property assessment reporting requirements. The ability to work from home and remotely with limited supervision will be key to your success.

Key accountabilities:
•Inspections and reporting against residential value and/or condition of a property in line with instruction requirements.
•Deliver the quality requirements in reporting and customer service.
•Achieve productivity, service level agreements and income targets set.
•Builds and maintains external relationships at local level to contribute and secure work through business development.
•Negotiate fees for external business agreed at local level within price discount thresholds set by the business.
•Effective management of mandate levels to ensure min. delay in the end to end process.
•Behaviour and performance standards which drive strong customer advocacy scores.
•Escalates, manages and mitigates risks in a timely manner, completes statutory training within required time scales.

In return for your expertise, you’ll benefit from the award winning flexible benefits package only Lloyds Banking Group can offer. This allows you to choose cash or pick from a wide range of benefits, including a contributory pension scheme, private medical insurance and retail discount vouchers.
You’ll also have our full support, training and opportunities for both personal and professional development.

And our culture in Lloyds Banking Group brings together smart, talented, people from diverse backgrounds who enjoy a collaborative and environment supporting flexible and agile working. With a host of onward career options and the possibility of finding a working pattern and structure to suit your lifestyle we’re confident you'll enjoy the move to us.

So if you have the skills and experience we're looking for, we'd love to hear from you.

Our vision of being the best bank for customers is dependent on every colleague committing to and demonstrating our core value of "putting customers first". In joining us you'll have a role that matters and will contribute towards the Group achieving our vision through your day-today actions being performed in line with our Codes of Responsibility and Group Policies. By individually and collectively committing to our Group values and codes, we will be able to make a difference together and help Britain prosper.

We're also committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve – where all our colleagues can be themselves and succeed on merit.

We're proud to have received the following industry recognition: 'Stonewall Top Private Sector Employer', 'Top10 Employer for Working Families', 'The Times Top 50 Employer for Women' and both 'Gold Standard' and "Best Workplace Adjustments Process" from the Business Disability Forum – each demonstrating our commitment to the principles of agile working and inclusion for all.

So if this sounds like a culture that you'd like to be a part of then be assured that we'll welcome your application.